Products and Services

Members of Alberta's Credit Union have access to a wide array of products and services all aimed at making business banking easier.

Reset your Personal Access Code & Challenge Questions.

Key Benefits

This new service allows you to reset the Personal Access Code when you have forgotten it without having to contact us at the branch.

This service also allows you to change or see your challenge questions if you have forgotten your answers without having to contact us at the branch.

How it Works

User verification (name, address, date of birth, phone number to banking system).

You are then prompted with three multiple choice questions to verify your identity from the credit bureau.

If your answers are correct, you will be able to change your Personal Access Code and Increased Authentication questions.

If failed – you'll be asked one additional question. If failed again, a message will be sent to contact us at BCU.

You are allowed three attempts in 24 hours (midnight to midnight).

Why it's Great

This new service saves you, our members, time that has been traditionally consumed having to contact us for your Personal Access Code anytime you've forgotten it.

There is also no need to wait until the branch opens to unlock your online banking.

• Need an account that fits your business? View our accounts to find the one for you!

• Looking to purchase new office space or equipment? Take a look at our borrowing options and make it a reality!

• Want to make your income work for you? We offer great investment options to help you achieve your financial goals!

• Interested in protecting you, your family, and your home? We have great insurance partners that will take care of what’s important to you.

We now offer new credit cards through Collabria. For more information visit us in branch or


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