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Simply better investing advice

 

Sheyleen Pfeiffer

Director, Advisory Services

With 28 years of financial industry experience at ATB and 18 months at ABCU, my primary role is to coach and mentor the advisory team. I am dedicated to helping them create personalized financial journey plans for all our members.

By understanding each member's unique needs and actively seeking their feedback, we continuously improve our services to better assist them in achieving their financial goals. Please do not hesitate to reach out if you would like an introduction to one of our advisors or is you have any feedback. Beyond my professional endeavors, I find joy in family activities, including cheering for my daughter at horse shows and enjoying time on the golf course with my husband and son.

Sheyleen Pfeiffer

Phone: 780-929-1393 Fax 780-929-2999
Email spfeiffer@abcu.ca

 

Monique Russell

Licensed Advisor

I am passionate about supporting ABCU members throughout every step of their financial journey. With over three years of experience in banking and more than sixteen years in customer service, I combine my expertise in lending, investments, mortgages, and member support to deliver personalized financial advice and solutions. My educational background includes a bachelor’s degree in finance & management, a Post-Baccalaureate in HR, and a Mutual Funds License.

I work closely with members to simplify banking processes, set up online and mobile banking, review accounts, and recommend solutions tailored to their needs and goals. I am is dedicated to helping members understand their financial options and protect their assets, offering fraud-prevention tips and ongoing support. By building strong relationships and taking the time to learn about each member’s unique circumstances, I ensure that my guidance is always focused on helping members achieve financial well-being. I am always just a phone call away and welcomes every opportunity to assist.

 

Outside of work, I value faith, community, and personal growth. I enjoy attending church events, and volunteering to give back to my community.

Email: mrussell@abcu.ca

Phone: 780-929-8562 Fax 780-929-2999

 

Justice Monroe

Advisor Associate

With over nine years of banking experience, I have dedicated the last five years to specializing in business banking. My primary function is to support advisors by managing background administrative tasks, including account opening, loan documentation, tracking, reporting, and fee management.

I am committed to simplifying the banking process, ensuring all documentation and administrative duties are executed accurately and promptly. By providing support to our advisors, I contribute to creating a memorable and efficient member experience, aiding members on their financial journeys.

In my leisure time, I enjoy watching drama television or embarking on spontaneous adventures in and around the city.

Justice Monroe

Phone 780-929-1391, Fax 780-929-2999

jmonroe@abcu.ca          

 

Courtney Nugent

Advisor

I have eight years of experience in the banking industry. Prior to joining ABCU, I spent seven years at Princess Credit Union in Nova Scotia. My role includes providing financial advice to members, dealing with loans and investments, opening accounts, and building strong relationships with members. 

I take pride in making banking easier and more accessible for our members by simplifying processes and delivering tailored financial solutions.

I believe in the importance of guiding our members through their financial journey to gain a comprehensive understanding of their goals and needs, both present and future. By taking the time to understand each member's unique situation, I can provide tailored advice and solutions that help them achieve their financial objectives and secure their financial well-being.

Outside of work, I prioritize spending time with my children. I enjoy watching my son play football, and my daughter and I share delightful moments shopping and cooking together.

Courtney Nugent

Phone 780-929-1390 Fax 780-929-2999

cnugent@abcu.ca

 

 

Billie Siffledeen

Advisor

Specializing in financial guidance, I assist members with personal loans, mortgages, and other lending products. Additionally, I offer expertise in both registered and non-registered investment products.

My mission is to simplify banking by providing clear, actionable advice without the use of jargon. I strive to ensure that all members, regardless of their financial background, can easily understand and benefit from my guidance. Understanding the unique needs of each member is crucial. By guiding them through their own financial journey, I not only help them achieve their goals but also gain valuable insights to better support them. This personalized approach allows us to tailor our advice and services to better align with their aspirations, ensuring a mutually beneficial relationship.

Outside of work, you might find me in the kitchen experimenting with new recipes (with an emphasis on experimenting).

Billie Siffledeen

Phone 780-929-1381, Fax 780-929-2999

bsiffledeen@abcu.ca

 
 
 
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